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Sustainable
Development Report 2022
Мuratzhan
TANIZBAYEV
Best oil and gas production operator “Karazhanbasmunai” JSC
First place in the “Uzdik Maman – 2022” professional contest

Stakeholder Engagement

Corporate governance

We seek to ensure high openness and transparency of our activities by implementing the principle of active dialogue with stakeholders. We annually disclose information about all existing aspects of the Company’s performance. This helps us to maintain the balance between economic, social and ecological aspects of our activities.

KMG implements the full operating cycle from exploration and production of hydrocarbons, their transportation and refining to sale of oil and oil products both in Kazakhstan and abroad, and represents the state interests in the oil and gas sector. Having a complicated structure and various activities, KMG is interacting with a wide range of stakeholders.

KMG is constantly making efforts to build up a dialogue and long-term cooperation, and manage relations with its stakeholders.

KMG has an approved Stakeholder Map, which takes into account the risks and rankings based on dependence (direct or indirect), obligations, the situation (with a particular focus on high-risk areas), influence, and various prospects. To ensure effective achievement of the goals, Stakeholder Engagement Plans are developed.

When defining stakeholders and stakeholder engagement, KMG applies the best stakeholder engagement practices, including international standards, such as AA1000SES Stakeholder Engagement Standard.

METHODS OF INTERACTION WITH STAKEHOLDERS

Key stakeholder groups

Information needs during interaction

Information disclosure methods and communication channels

SHAREHOLDERS
  • Information about the Company’s activities, corporate events affecting the interests of securities holders.
  • Providing access to information
  • Representation of shareholders’ interests in Board of Directors of KMG
  • Publication on the corporate website
  • Publication on the website of the Kazakhstan Stock Exchange
  • Disclosure of information on the Internet resource of the depository of financial statements

INVESTMENT COMMUNITY

  • Information about the company’s activities, corporate events affecting the interests of investors and the investment community as a whole.
  • Interest in ensuring the profitability of investments, investment opportunities in KMG.
  • Providing access to information
  • Publication on the corporate website, including “Investors” section (www.kmg.kz)
  • Publication on the website of the Kazakhstan Stock Exchange
  • Organization of roadshows and other public events for investors
  • Conducting meetings, conference calls
  • Providing work with requests via e-mail (ir@kmg.kz ), telephone consultations
  • Press releases
  • Publication on the Internet resource of the depository of financial statements

ASSOCIATIONS, LOCAL COMMUNITIES, PUBLIC ORGANIZATIONS
  • Any information, except confidential in accordance with the legislation of the Republic of Kazakhstan and internal documents of KMG. Information about employment, corporate social responsibility, environmental safety and environmental protection measures.
  • Increase of information transparency of KMG, information about the company’s activity in solving social problems of local communities, development of social infrastructure and improvement of environment.
  • Providing access to information
  • Publication on the corporate website
  • Public meetings
  • Public hearings
  • Publication in the media
  • Reception of citizens
  • Organization of work with complaints and appeals
  • Participation in the work of local authorities and projects of local communities
  • Conducting public events with the participation of representatives of local communities
  • Membership in associations
  • International initiatives
  • Participation in industry forums, conferences
  • Membership in working groups on social and environmental issues
  • Surveys and research
  • Working with queries

MASS MEDIA

  • Any information, except confidential in accordance with the legislation of the Republic of Kazakhstan and internal documents of KMG.
  • Information about the company’s activities.
  • Publication on the corporate website
  • Publication in the media and providing answers to media inquiries
  • Press releases
  • Press conferences, briefings, press tours, forums, infosessions and other media events
  • Working with queries

GOVERNMENT, LOCAL STATE AUTHORITIES
  • Socio-economic, environmental and sectoral information affecting public and government interests.
  • Legislative requirements, tax revenues, economic growth and social objectives in compliance with KMG’s activities.
  • Providing access to information
  • Publication on the corporate website
  • Meetings, conference calls
  • Publication in the media
  • Entering data into the electronic system
  • Notification by means of communication
  • Working groups on improving the legislation of the Republic of Kazakhstan

SUBSIDIARIES AND AFFILIATES OF KMG
  • ● Information on the Company’s activities, strategic development plans, corporate governance mechanisms, methods of interaction, corporate events affecting the interests of subsidiaries.
  • Information about sustainable development, financial stability, assistance in cooperation with State institutions.
  • Providing access to information
  • Publication on the corporate website
  • Representation of shareholder interests at general meetings of shareholders/participants, as well as in Boards of Directors/supervisory Boards
  • Meetings, consultation panels, conference calls
  • Participation in committees, working groups
  • Organization of trainings, seminars

CUSTOMERS, SUPPLIERS, PARTNERS, OTHER ORGANIZATIONS
  • Information about management decisions that may affect the terms of mutually beneficial cooperation, corporate events affecting the interests of partners, suppliers, and customers.
  • Information about respect for the rights of the parties to cooperate, in ensuring compliance with their obligations.
  • Providing access to information
  • Publication on the corporate website
  • Meetings, conference calls
  • Ensuring work with complaints and appeals
  • Organization of partner/supplier days
  • Sending notifications
  • Audits

TRADE UNIONS, KMG EMPLOYEES
  • Information about the company’s development plans, working conditions, career development, observance of social and labor rights, corporate events affecting the interests of KMG employees.
  • Information on ensuring harmonious and safe working conditions, observance of rights and obligations in accordance with labour legislation of the Republic of Kazakhstan.
  • Providing access to information
  • Publication on the corporate website
  • Holding meetings
  • Reporting meetings of the management with workforce
  • Councils and committees on occupational safety and health
  • Organization of trainings, seminars
  • Internal messages
  • Distribution of materials through internal communication channels
  • Surveys, questionnaires
  • Contests
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